Once project goals are clear the project team can use the Collaborative Relationship Model to indentify what is critical to making relationships work effectively to achieve project goals. Questions include:

1. What are the goals of the project?
   This may well may be clear but it is worth checking that everyone shares the same view on what outcomes define success.
2. What is important to each organisation in delivering projects?
   e.g. the need for innovation to reduce cost; the need to manage complex stakeholders; the need to manage diverse cultures and so on? This means identifying the real factors that impact delivery not just the surface issues that people find "comfortable" to discuss.

3. What ways of working are needed to address these issues?
   Some of these will be common to most projects such as the need for well integrated teams, the need to clarify expectations and ensure role clarity including the critical roles of leadership - which may be specific to particular project phases.

Leading to a shared vision of how the project will run, again using the Collaborative Relationship model as an organising framework.

Step 2 Example: Goals, Challenges and Ways of Working